our story

Helping the helpers since 2004.

We focus our time and talents on behind-the scenes-efforts to extend the impact of other mission-minded organizations.

The PSM Story

Our story begins in a church basement, where our founder, Dave Tuttle, created a dormitory for mission-minded individuals coming to serve in Jacksonville.

That original program, the Urban Mission Experience, was the seed of a dream to serve those who were too busy with the work of serving others to worry about the details.

While we no longer offer the Urban Mission Experience, the original dream has grown and adapted into today’s core programs: Home Safe and Clothing with Purpose.

Through both programs, we work behind the scenes to remove the barriers that trap too many families in survival mode. By providing for their basic needs, in the form of housing and clean clothing, we make it possible for families to focus less on their struggles and more on their opportunities.

Both of our programs rely heavily on collaboration, and we could not accomplish our mission without our allies. Though we are a faith-based organization, we partner with diverse organizations, regardless of affiliation, who share our fundamental commitment to serving others with dignity and respect.

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Our Mission

PSMJax is a leading partner in efforts to end homelessness and operates as the community distributor of clothing by building a community where everyone has the access to the essential goods and resources they need.

Our Vision

PSMJax is a community, faith-based agency, serving as a local and global connector of those who have to those who need.

Our Hearts and Hands

Our passionate staff and dedicated Board of Directors work together to govern our organization with best practices resulting in the highest possible impact.

Every day, our team brings together willing hearts and hands, contributing time, talent, and expertise to advance our mission both locally and across the globe.

Anti-Discrimination Policy
Racial Justice Statement

Our Staff

Teri Ketchum

Chief Executive Officer

Teri Ketchum is the Chief Executive Officer of Presbyterian Social Ministries (PSMJax). She holds dual Master’s degrees in Management & Leadership and Human Resources Development from Webster University. Teri’s passion lies in serving the underserved communities, lending them a voice and empowering them to be better versions of themselves. Her work is driven by a deep belief that everyone deserves access to the essentials that bring dignity and hope. Teri leverages a decade of nonprofit leadership and brings a collaborative, community-centered approach to working with diverse communities for economic and cultural advancement.

Teri has served on the Mayor’s Commission on the Status of Women, Board Chair for the Chamber of Commerce Northwest Council, Planned Giving Council, and immediate past Chair of Duval Community Organizations Active in Disaster (COAD).

Originally from Michigan, Teri has called Jacksonville home since 1998. When not serving others, she loves travel, the beach, shopping, and, as anyone who knows her can attest, living PINK.

Karen is a native of Jacksonville and is very active in her community. She is a graduate of Jacksonville University with a major in Social Science.

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Karen Thomas

Director of Housing

Neil is responsible for overseeing all aspects of the Clothing with Purpose program including volunteer coordination, inventory management, and collaborating with PSM's partner agencies.

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Neil Claasen

Director of Logistics

Jo was born and raised in the Philippines where she graduated with a Bachelor’s degree in Accounting and a CPA.

While in the Philippines she worked for the largest bank for 11 years.

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Josephine Mamangun

Office Manager and Bookkeeper

Adventina is a Tanzanian born legal practitioner turned communications practitioner with 8 years of experience.

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Adventina John

Social Media Manager

There is nothing that Florida native Deidre M. Lane, M.E.d., is more passionate about than her family and her community. She is dedicated to serving her community by advocating for people who have felt marginalized, oppressed, and are fighting to be treated with dignity and respect.
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Deidre Lane

Family Advocate

Vikki Mioduszewski, APR, brings both passion and expertise to her role as grant writer for Presbyterian Social Ministries. As the owner of Vikki Mio Creative LLC, she combines her deep experience in communications with her commitment to making an impact on her community.
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Vikki Mioduszewski

Grant Writer

Our Board of Directors

PAUL BELL joined the PSM Board as Director of Grants and Research for nonprofit Feeding Northeast Florida, where has worked since 2018.

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Paul Bell

Board Chair

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Vacancy

Board Secretary

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Vacancy

Board Treasurer

Stephen Freeman is the Founder of Kairos Digital, a Jacksonville-based marketing agency that focuses on helping good organizations do great things.

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Stephen Freeman

Board Member

Catryna Jackson is the Global Environmental Health, Safety, and Sustainability Product and Solutions Advisor for a leading global technology company, where she helps organizations navigate complex regulatory landscapes and build forward-looking sustainability strategies.

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Catryna Jackson

Board Member

BJ Fletcher is a Human Resources Executive with extensive experience in the healthcare and financial services industries. He has served on various boards and volunteered for numerous organizations where he has demonstrated expertise in strategic planning and execution, program evaluation and management, budgeting, and process improvement.

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BJ Fletcher

Board Member

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BJ Fletcher

Board Member

BJ Fletcher is a Human Resources Executive with extensive experience in the healthcare and financial services industries. He has served on various boards and volunteered for numerous organizations where he has demonstrated expertise in strategic planning and execution, program evaluation and management, budgeting, and process improvement.

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Stephen Freeman

Board Member

In 2019, Stephen founded Kairos Digital, a marketing agency to help good organizations thrive. With a background in writing, he knew he wanted to start an agency that prioritized the power that words have to make a positive change in the world.

Stephen is married to his wife Caroline and they have 5 children – 3 biological and 2 “bonus” kids. He is a native Floridian, a graduate of UNF, and was named by the Jacksonville Business Journal as one of Jacksonville’s 40 Under 40 for 2024.

When he’s not at work, you will probably find him spending time with his family, preparing a sermon for his church, or making plans on how to change the world.

Vikki Mioduszewski, APR, brings both passion and expertise to her role as grant writer for Presbyterian Social Ministries. As the owner of Vikki Mio Creative LLC, she combines her deep experience in communications with her commitment to making an impact on her community.
With more than 30 years of experience in communications, primarily in healthcare and education nonprofits, Vikki has devoted her career to amplifying the voices of organizations that serve others. She has a special heart for children and families, strengthened by her time as marketing and communications manager for a major children’s hospital. That experience led her to embrace the mission of PSM Jax to connect those who have with those in need.
Vikki is the proud daughter of a U.S. Navy veteran and wife of a U.S. Marine. In her free time, she enjoys traveling with her family, whether exploring Florida’s beaches, the mountains of Washington State or anywhere in between.

Chaun Cameron

Board Member

I am Chaun Cameron, a Certified Life Coach and Licensed Financial Coach driven by a passion for guiding individuals toward spiritual and personal growth, empowering individuals with financial freedom, repairing relationships, and fostering self-love.

 

Ardice (Ardy) Wilson

Volunteer

Ardy is retired and has been volunteering with PSMJax for more than 2 years.

Coming in to sort clothing is part of her daily routine. She normally sorts clothing for at least 2 hours a day.

Ardy originally started volunteering with PSM as part of our partnership with Seniors on A Mission.

Ardy really helps our Clothing with Purpose tremendously and we are lucky to have her.

Catryna Jackson

Board Member

Catryna Jackson is the Global Environmental Health, Safety, and Sustainability Product and Solutions Advisor for a leading global technology company, where she helps organizations navigate complex regulatory landscapes and build forward-looking sustainability strategies. She has a strong record of board leadership, previously serving on the Board of Trustees for Beauty for Ashes Contemporary School of Dance and the Board of Directors for Youth Sailing Virginia, Inc.

In addition to Presbyterian Social Ministries, she also serves as President of the Jacksonville Chapter of the Hampton University Alumni Association and leads local community service as the Chair of the Jacksonville Gamma Omicron Sigma Swim 1922 Initiative for Sigma Gamma Rho Sorority, Inc.

Tamir Taylor

Board Member

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Don Downing

Board Member

Don has more than 30 years experience as an urban planner in Montgomery County, Maryland a suburb of Washington, DC. His master plans covered areas such as Bethesda and Tacoma Park. His work and volunteer activities included leadership training, public workshops, diversity efforts, and United Way Campaigns. Don’s education included a B.S. in Economics and a M.S. in Urban Planning. 

After retiring he served as a program manager and volunteer coordinator for an organization serving foreign born residents of Howard County, Maryland with an emphasis on ESOL language training. Throughout his life Don served in various Presbyterian Church USA leadership positions with an emphasis on area mission\outreach efforts. After moving to Jacksonville in 2008 Don worked as the Commercial Revitalization Director for SPAR his neighborhood community organization. He also joined the PSM Board and volunteers in the Clothing with Purpose program.

Kevin Tuck

Board Treasurer

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Denise Judd

Board Secretary

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Paul Bell

Board Chair

PAUL BELL  joined the PSM Board as Director of Grants and Research for nonprofit Feeding Northeast Florida, where has worked since 2018. With over a decade of experience in grant writing, he has built a thriving team at the food bank bringing in millions of dollars in awards. Resisting retirement, he was recently promoted to the role of Grants Development Strategist. Prior to his nonprofit work, Paul worked in IT sales, product marketing and operations roles for technology firms and owned/operated an employment recruiting firm. Paul lives in Jacksonville with wife Christine. While giving personally to PSM, Paul also maintains a watchful eye for those new capital and program grant opportunities that may benefit the organization. As Paul actively researches and writes new grants, maintaining a list of hundreds that continues to evolve annually, he has offered suggestions throughout his board membership that have turned into active PSM grant submissions leading to increased awards.

Josephine Mamungun

Office Manager and Bookkeeper

Jo was born and raised in the Philippines where she graduated with a Bachelor’s degree in Accounting and a CPA.

While in the Philippines she worked for the largest bank for 11 years.

She migrated from the Philippines to California where she worked for a jewelry company for 16 years and a part time job as a tax preparer at H&R Block. She also studied at the Glendale Community College in Glendale, CA.

​Later she moved to Florida and has been with PSM for 5 years now. She’s a detailed oriented, loyal person with the “get the job done” attitude.

She believes that because she is blessed, therefore she should bless others too. Through the help of PSM, she was able to accomplish her dream of giving back to her country by donating clothes to the less fortunate.

Outside of work she enjoys baking bread and sweets, is active at her Church and enjoys watching Korean dramas in her spare time.

Deidre Lane

Family Advocate

There is nothing that Florida native Deidre M. Lane, M.E.d., is more passionate about than her family and her community. She is dedicated to serving her community by advocating for people who have felt marginalized, oppressed, and are fighting to be treated with dignity and respect.

For nearly 17 years now, Ms. Lane has been a culturally responsive leader, spokesperson, community builder, team developer, coach, and facilitator. As a diversity and inclusion practitioner, Ms. Lane has had many experiences in various religious, nonprofit, government, and educational sectors. Along with this work, Ms. Lane also mentor’s youth and young adults, helping them explore their beliefs and values to broaden their lenses on living inclusively. When asked why she does many things, Ms. Lane constantly alludes to the inner peace and joy that supporting and encouraging others brings to her spirit.

Working in one of her various roles within her community, Ms. Lane has always inspired others to expand their lens. By looking past their view and biases, people of all differences could find the secret to working with others who share different beliefs within themselves. Her philosophy was once you support and empower individuals, you give them the tools and resources they need to become their best selves. Ms. Lane believes this is what helps people to experience mutual and individual success.

Currently, Ms. Lane is pursuing a Professional Doctoral degree specializing in Education Leadership and Management. Her motto is the 3’ D’s: Dream, Dedication, and Determination. Have a dream, dedicate yourself to the purpose and be determined and relentless in seeing it through.

 

Adventina John

Social Media Manager

Adventina is a Tanzanian born legal practitioner turned communications practitioner with 8 years of experience.

She has worked for numerous entities such as a daily TV show, a sports company, an advertising agency, a university, multiple non-profit organizations, and a church.

Adventina is skilled in public relations, social media marketing, video production, photography, and developing overall communication strategies.

“Working for a company or an organization whose mission is people focused and promotes the well-being of a community, drives me to work harder and fuels my passion for communication.”

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"PSMJax’s social media footprint excelled under the leadership of Adventina Kiyeyeu. She scripted, recorded, and edited all of the videos you see on PSM's YouTube channel including many other pictures you will see sprinkled throughout all of our sites. Adventina’s expertise and guidance have greatly enhanced our virtual reach and we couldn’t have done it without her."


-- Teri Ketchum, CEO

Anne Kail

Development Associate

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Neil Claasen

Director of Logistics

Neil is responsible for overseeing all aspects of the Clothing with Purpose program including volunteer coordination, inventory management, and collaborating with PSM's partner agencies.

Neil’s professional career covers various sectors of industry, including access control, security, loss control prevention, and chemical testing; in a blend of positions, including installations, service, technical training, sales, and customer relations. Accounts Neil has worked with include Fortune 500 companies and various state governments.

Neil was born in South Africa, immigrated to the USA in 1997, and became a citizen in 2008. He lived in Ohio and North Carolina before moving to the Jacksonville area in 2013. Neil enjoys working on complex mechanical things, being outdoors, attending live music events, good conversations with interesting people, and being able to help people.

 

Karen Thomas

Director of Housing

Karen is a native of Jacksonville and is very active in her community. She is a graduate of Jacksonville University with a major in Social Science.

Her leisure activities include coaching Cheer-leading and Dance, traveling, shopping, and spending time with her family.